Weekend Reflections: Dealing with Delays and Frustrations.

The golf course at the holiday resort

The golf course at the holiday resort

This week has been a real roller coaster with the kids heading back to school. There has been changes in their schedule with extra classes and CCA making me running around fetching and sending them  more often then I would like.  I have yet to get through my backlog of reviews that are outstanding and certain small projects which I had started.

The recent haze in Singapore has seen many people rushing to buy N95 Mask to make sure that they are being protected  when they have to head out. We were not prepared for the sudden arrival of the haze when we were back in Singapore from Korea. Mask everywhere was sold out and many people turned online to buy this product.

I too decided to make my purchase online via Qoo10 hoping that it would be delivered soon. It would  have been  essential to wear a mask if the haze had continued at the hazardous level. It was the first time that the haze has been so bad in Singapore and we were unprepared on how to combat it.  I didn’t know that the online purchase  it would turn out to be a bad decision which  had been  stressed me up. I’m very particular  about  with non delivery of items and no indications on when it will be delivered.

A one week wait turned into two with no deadline in sight. I tried contacting the seller to inquire about the delivery  but no answer was given, all e-mails were not answered. It was really annoying not knowing when the item would be delivered or would there be a no-delivery at all. In the end I got noticed that the delivery was to be done on the weekend. I thought all was well and I would get the item which I ordered. Who knew that only 1 out of 2 of the items I bought were delivered and the order was incomplete. Customer service from Qoo10 was extremely unsatisfactory. Only when I threatened to take action and file an official complain did they take note of my grievances. For a country that claims to practice world class standards their customer service is still far from an acceptable level.

I’ve decided not to let his unhappy episode affect my mood this weekend and focus on praising GOD for the good weather that we have which is haze free. I’m also going to enjoy the long weekend  with the kids and we are going to have fun doing our weekend activities.

What has been on your mind this week?

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